Nursing Care Department at National Hospital and Medical Center, Lahore is focused on providing high quality personalized nursing care based on international standards meeting individual patient needs. The holistic care provided by nursing staff is directly supervised by experienced personnel that includes senior nursing team leaders having international expertise. Patient safety is one of the top most priorities of nursing care and all patients are actively involved in their safe care journey. The specialized 24 hours nursing coverage in all inpatient areas is staffed adequately based on international standards. Continuous education is the key to success for our staff development which results in enhanced quality care and best patient experience. Nursing staff is trained to specialize in their routine work based on the expertise required for each area as below
Nurses are competent to cater all individual needs of the patient that varies from hygiene care to ventilatory care.
Nursing staff is trained on soft skills so that they respond to patient with empathy. We are the only hospital in Pakistan who is solely focus on enhancing patient experience via care and communication.
Patient feedback and quality improvement is integral component of our daily routine. All patient feedback are considered as of prime importance.
Our specialized infection control nurses are trained to track patient after surgery starting from immediate post-op till 30 days (even after discharge). We follow strict guidelines of World Health Organization.
Our nursing staff are motivated and encouraged for better team work – We believe that positive work environment and motivated staff will ultimately show us results on patient outcomes.
We believe to create an environment where clinical nursing is chosen as prime choice for all nursing personnel and our objective is to become the best hospital of Lahore with regard to nursing care. This will not only benefit individual nurses but also, we will be a role model to nation with our unique practices.
At National Hospital and Medical Center, healthcare organization's nursing services is committed to exceptional patient care and we are dedicated to excellence in nursing.
We consider our nursing services to be the backbone of our care process. The highly professional, compassionate and skilled personnel of NHMC believe in providing best care personalized for individual patient needs. We provide our utmost effort in delivering safe, holistic, and patient-centered care to individuals across for all age groups. Our nurses are the first responders in promoting health, preventing illness, and assisting in the recovery process.
At NHMC, our focus is to support employees and foster their growth by providing continuous education opportunity. The working environment in NHMC fosters mutual growth of staff and institution to bring the best of their innovation in patient care. We have also provided significant growth pathway to our qualified nurses which helps us retain the quality individuals and that ultimately benefits in our best patient care outcomes.
Quality and patient safety is our foremost priority and we have created our processes, pathways and policies around it. Our pledge to excellence is untiring. We maintain rigorous standards to ensure patient safety, adhere to best practices, and consistently exceed regulatory requirements. Our nursing personnel collaborates with other healthcare professionals to develop comprehensive care plans personalized to each patient's unique needs. We value open communication, teamwork, and a culture of mutual respect, which allows us to deliver seamless, coordinated care.
Best patient experience and their satisfaction is the result of our dedicated, motivated and committed nursing team. We gather patient feedback and acta promptly to ensure service recovery. We have inculcated the vision of being the best of health care providers not only in the city but nationally and internationally. Our patient’s trust on us is the great source of motivation to delivering best care.
We have expert nurses addressing care requirements of all age groups ranging from new born to the old age. Our nurses are highly trained in all specialties that includes emergency care, critical care, nursery intensive care, cardiac intensive care, pediatrics, geriatrics, maternal health etc. Our dedicated nursing staff possesses a diverse range of expertise and is committed to meeting the unique needs of each patient population.
My vision of nursing services at NHMC is to bring the best of international standards to cater the unique needs of our Pakistan population and it reflects when you enter NHMC. Whether you are a patient, a family member, a healthcare professional, or simply seeking information, our expert team of nurses is available at your service in NHMC. Looking forward to welcome you at NHMC.
Chief Nursing Officer